Refund Policy
Last updated September 2026
All sales final
Every piece is handmade in limited quantities, so all sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, or color preference.
Damaged or defective items
If your order arrives damaged or defective, contact us within 7 days of delivery with your order number and clear photos of the item and packaging. Once reviewed, we'll offer a replacement, repair, or refund at our discretion.
Lost packages
If tracking shows your package as lost, reach out and we'll work with the carrier to resolve it. We're not responsible for packages marked delivered to the address provided at checkout.
Pre-orders
Pre-order items ship within the time frame shown on the product page. Pre-orders can be cancelled for a full refund within 24 hours of purchase.
Refund timing
Approved refunds go back to the original payment method within 5–10 business days.
Questions
Reach us anytime through our contact form.